Aluminum Railings Designed & Pre-built To Fit Your Deck!
Frequently Asked Questions
Where do I order or get product information?All customer support & sales are handled in-house. Simply fill out a contact form or call us at 1-800-711-1785. How long does it take to receive my order after it is placed?Delivery times can vary because all of our orders are custom built to your specifications. Most residential orders can ship within 2 weeks. How are orders shipped?Our preferred shipping is with Roadway or AAA Cooper. When your Railing System is shipped, the carrier will call you 24 hours before delivery to schedule a time. It is the customers responsibility to unload the truck. We box all components for easy removal. Small items are with UPS. Will I need any other materials for installation?Our railing systems come complete including hardware. Only basic hand tools are needed. What railing heights are available?Railing heights are available in either 36" or 42" tall. Custom heights are also available. How far can I span between railing post?The maximum span between post is 6' on standard installations. What colors are available?Our standard colors are White, Gray, Almond, Golden Clay, Satin Black, and Bronze. Click Here for samples. What about custom colors?We do offer custom colors on a limited basis. Please contact us to see if it is possible. What are your advantages over other railing companies?We specialize in custom building your railings for your application. Most other companies will provide you with full length materials & basic instructions so you do all the fabrication. We provide you with computer aided design drawings of your deck showing all materials, lengths, & locations, then we produce your railings to the drawings. A simple screw and snap together assembly! Does it cost extra for the custom design?No, we consider the custom design and CAD drawings a service any customer should receive for a project of this nature. It helps insure there are no problems with the orders placed, the materials received, and with our design recommendations it ensures you receive a railing system that will be installed correctly and safely. For more information go to the contact us page and request more information or give us a call at 1-800-711-1785. |
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